Privacy Policy

GENERAL

Fizz Benefits treats member’s privacy very seriously and we do all that we can to ensure that the data held on our members is protected and used correctly.

The privacy policy below details what information we hold on you as a member of Fizz Benefits and the ways in which we use this information.

If at any time you wish to close your account and invoke your Right to be Forgotten simply email us at Privacy@fizzbenefitsyou.com and we will remove all data possible, certain information will need to be retained in regard to any cash back earned and not yet paid as you have the right to claim this at any time within 2 years following closure of your account. If you have not claimed any outstanding monies your data will be completely removed and your ability to claim revoked.

Periodically, and at least once every 6 months, we will remove any members who have failed to complete their registration. These members will not have received and marketing emails from us but may receive reminders to complete their registration.

OVERVIEW

The data collected or stored by Fizz Benefits is used in conjunction with the shopper discounts member Terms and Conditions. The data held is used to allow us to offer cashback discounts and functions/services which relate to the provision of Reloadable Store cards and paper vouchers, E-Tickets and Voucher codes.

DATA COLLECTED/HELD ON MEMBERS

In order to register for our service, we only require an email address (and a password).

It is possible that we will wish to use customer information in unanticipated ways, not stated in our Privacy Policy. In this event, we will contact individuals before using the data for new purposes, so that the individual users may opt-out if they wish. If any user feels this site is not following its stated information policy, then they may inform us by sending a Support ticket.

HOW DO WE SHARE THIS DATA/WHO WITH?

We do not pass users’ personal data on to third parties, unless specifically requested to do so by the users or where it is a required to help obtain the discount.

On rare occasions personal data may also be disclosed if we are requested to do so by law or receive a valid request for its disclosure – for example fraud prevention measures. These details passed on will not be used for marketing or any other purposes.

HOW SECURE IS YOUR DATA HELD BY US?

At Fizz Benefits, we treat the security of your data extremely seriously and have a number of measures in place to ensure that your data isn’t compromised or accessed unless absolutely necessary to offer our services.

All of our data is held on secure servers and password/payment details are encrypted. Only staff members of Fizz Benefits have access to this data and they may only see the last 4 digits of details such as your bank account number.

COOKIE POLICY

Cookies are small pieces of data or information that are stored by a users browser onto their hard-drive. The information cannot be seen by any other websites (so the information is secure) and is used by us to provide features to aid the use of our services.

In order to track your purchases, cookies are stored on your computer; they simply store tracking information so that when you visit a merchant via Fizz Benefits, any purchases made will result in the merchant reading this information. The merchant will then send us information about your purchase, at which point we can then credit your account. Therefore, in order to use the Fizz Benefits service and earn cashback, it is a requirement to have cookies enabled in your browser software.

Cookies may also be used by Fizz Benefits to enable full use of our website, including logging in and user preferences. If a user can sign-in to our site, then they most likely have cookies enabled.

We recommend that all users enable cookies in their browsers in order to make full use of the site and in order to ensure that any purchases on third party sites are recorded. You may refuse to accept cookies by adjusting the settings of your browser software, however, if you do not have cookies enabled, third-party merchants will not record your purchases and you will not be able to earn cashback from our service.

For more information regarding the use of cookies, please visit http://www.allaboutcookies.org or http://www.microsoft.com/info/cookies.mspx

Cookies are used by Fizz Benefits to perform the below functions:

  1. To track your transactions. When you make a purchase on a merchant’s site it is third party cookies used by our tracking agency that give us the information to track your cashback. Specifically, it tells us which retailer’s site you’ve clicked through to and when. If you’ve made a purchase this cookie will be used by the merchant to recognise Fizz Benefits as the referrer and hence report the relevant cashback to us.
  2. To test if your tracking works.
  3. For us to recognise your user account and to keep you logged in to your Account for a period of time.
  4. To show you deals based on your behaviour during that session e.g. ‘Recently Visited Merchants’
  5. Allow us to comply with your choices about the display of information in your Account.
  6. Remember the options you select.

Having reviewed the use of cookies as part of the Fizz Benefits service, we believe that the cookies used are strictly necessary to offer the services/provision of cashback and related services and/or are non-intrusive cookies which are used to enhance the service offered.

EMAIL SETTINGS

We do not send Junk Email or Spam!

Marketing Emails

Typically, we send you one or two emails a week that highlight offers and discounts. If you do not wish to receive the emails you have a number of options:

  • Opt out of marketing emails when you first register by clicking on the email link contained within your ‘complete registration’ email or,
  • Email us at any time optout@fizzbenefitsyou.com or,
  • Open the email and select the Unsubscribe option

Service Emails

A few of our service emails are essential to allow the use of Fizz Benefits and so it is not possible to opt-out of receiving these. These emails are not for the purposes of marketing but purely to inform you of service interruptions or information relating to your account. If you do not wish to receive any communication from in this regard you should close your account.

DISCLOSURE OF PERSONAL DATA

As part of our compliance with the including the General Data Protection Regulation EU2016/679 and the Privacy & Electronic Communications Regulations 2003, we give members the opportunity to view any information held on them as an individual. This may include purchase information, account totals, contact details and other information.

Users may request this information by sending us a Support ticket or email to Privacy@fizzbenefitsyou.com

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Within your account you can view and make certain decisions about receiving marketing emails.

PROMOTIONAL OFFERS FROM US

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have signed up to the service and you have expressly consented to receive these marketing emails.

OPTING OUT

You can ask us to stop sending you marketing messages at any time by emailing us at Privacy@fizzbenefitsyou.com or by following the opt-out links on any marketing message sent to you.

COOKIES

Cookies are small pieces of data or information that are stored by your browser onto their hard-drive. The information cannot be seen by any other websites (so the information is secure) and is used by us to provide features to aid the use of our services.

In order to track your purchases, cookies are stored on your computer, and they contain tracking information so that when you visit a retailer through your scheme, any purchases made will result in the retailer reading this information. The retailer will then send us information about your purchase, at which point we can then credit your account. Therefore, in order to use the service and earn cashback, it is a requirement to have cookies enabled in your browser software.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below (who are also bound to keep it safe and secure) for the purposes set out in the table in paragraph 4 above.

  • External Third Parties as set out in the Glossary.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

INTERNATIONAL TRANSFERS

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

Please contact us at Privacy@fizzbenefitsyou.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

DATA SECURITY

We treat the security of your data extremely seriously and have a number of measures in place to ensure that your data is not compromised or accessed unless absolutely necessary to offer our services.

All of our data is held on secure servers and your password is encrypted. Only staff members who need this information to provide the service have access to this data and they will only see limited information. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Where we have given you (or you have chosen) a password which enables you to access certain parts of the site, you are responsible for keeping this password safe. We ask you not to share your password with anyone.

However, the transmission of data on the internet is not completely secure and is at your own risk. We cannot guarantee the security of data that you transmit to the website but we will do our best to protect your personal data and we will use strict procedures and security features to prevent unauthorised access to it.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us at Privacy@fizzbenefitsyou.com

In some circumstances you can ask us to delete your data.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. You can update your details on your account by logging into your account and going to your Account. If you believe that we hold any inaccurate information about you, you can contact us by emailing Privacy@fizzbenefitsyou.com.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us at Privacy@fizzbenefitsyou.com

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

GLOSSARY

EXTERNAL THIRD PARTIES

  • Companies within Top Benefit Schemes Limited group
  • Service providers who provide IT and system administration services.
  • Various affiliate networks who track your purchases made via the website
  • Retailers as featured on the website from time to time in the event of a tracking failure
  • Any regulators and other authorities based in the United Kingdom

COMPANY DETAILS

FIZZ BENEFITS LIMITED whose Registered Office is at 4 Stirling Court Yard, Stirling Way, Borehamwood, WD6 2FX, a Company registered in England and Wales, Company Registration Number 08168144

Registered under the Data Protection Act. Registration No. ZA024697