Terms and conditions

IKEA Gift Card T&Cs Gift cards can generally be bought in one country and used in another country. The exchange value will be automatically calculated in the IKEA iPay system with the valid local exchange rate. There are a few exceptions which you can see below. Gift cards can be bought and redeemed in all stores in these countries: Australia*, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Spain**, Sweden, Switzerland, United Kingdom & USA. * except the stores in Adelaide & Perth **except the stores in Lanzarote, Tenerife, Mallorca & Gran Canaria Gift cards CANNOT be bought/redeemed across stores in these countries: Australia: (Adelaide & Perth), Croatia, Cyprus, Greece, Hong Kong, Iceland, Israel, Kuwait, Lithuania, Malaysia, Puerto Rico, Romania, Saudi Arabia, Singapore, Spanish Islands, Taiwan, Thailand, Turkey & United Arab Emirates. • To check the balance of an IKEA Gift Card, visit or call any IKEA store. • No cash change will be given on purchases made using a Gift Cards. • Gift cards cannot be returned or refunded, except in accordance with your legal rights. The balance cannot be converted into cash. • The value on the card(s) cannot be used to pay credit card or IKEA Business account balances. • The balance on the card(s) can be controlled at any IKEA store, or by the phone via the Contact Centre. • The card(s) remain the property of IKEA UK and Ireland Ltd, and may not be tampered or interfered with, without our consent. • Gift card(s) can be used as a complete or partial payment in all the above IKEA stores including online. • There are no limitations on how many times a card(s) can be used (until the balance is £0.00). • The card(s) have no expiration date. • If card(s) are found, please return to the nearest IKEA store. • IKEA is unable to replace card(s) if lost or stolen • IKEA gift cards cannot be exchanged for cash. Gift cards which are defaced, altered or cancelled will not be accepted in IKEA stores.