Our site has been designed to be easy to use however if you have any questions please contact us at help@fizzbenefitsyou.com where we will aim to respond within 3 working days.

Please also note the following:

You should receive a confirmation email within a few minutes. If you haven’t please check your junk folder as it may be in there.

We aim to send your voucher within 5 working days however depending on the retailer this can take longer.

Please allow 10 working days before contacting us.

If you experience longer delays then rest assured we are processing your order. At times certain retailers have high demand and things take a little longer but if you have any concerns please let us know and we can update you – please have your order reference number to hand if possible.

If any of the above does not apply then please let us know and we will investigate your problem further.