Terms and conditions

Gift cards are not refundable

Sephora UK e-gift cards are delivered by email or can be printed and can be redeemed in Sephora shops in the UK or on the Sephora.co.uk website or app part of full payment for goods (exclusion apply). E-gift cards cannot be redeemed on any other Sephora websites in other countries. E-gift Cards purchased prior to 3 June 2025 cannot be redeemed in Sephora stores, but can be redeemed online and app.

Gift cards and e-gift cards are valid for 12 months from the date of purchase.

Lost, stolen or damaged gift cards will not be replaced, or exchanged for a new gift card or for physical gift cards or cash.

A gift card or e-gift card cannot be exchanged for cash. No change or refund will be given in cash.

Where goods purchased with a gift card or e-gift card are subsequently exchanged for goods of a lower price or returned, monies owing will be refunded to a gift card or e-gift card.

Any balance remaining on the card may be applied to future purchases of goods provided the card has not expired.

Exclusions apply - you cannot use gift cards or e-gift cards to purchase other gift cards.

No promotion or discount can apply upon the purchase of Sephora gift cards or e-gift cards.

Loyalty points are not earned on the purchase of gift cards or e-gift cards. Loyalty points are earned on redemption.

We reserve the right to refuse to accept a gift card or e-gift card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.

For full T&C's visit - https://www.sephora.co.uk/terms-and-conditions/